Caring Hearts, Helping Hands

PRIVACY POLICY

Newport Caregivers LLC
Effective Date: September 30, 2026

Newport Caregivers LLC ("Newport Caregivers," "we," "our," or "us") respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, maintain, and protect personal information when you visit our website, communicate with us, submit an inquiry or application, or use our services.

By using our website or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with Newport Caregivers, we may collect different types of information.

Information You Provide Directly

You may voluntarily provide information when you:

  • Contact us through our website, email, phone, or other communication channels;
  • Request information about our services;
  • Request or schedule care services;
  • Complete a client or prospective-client intake form;
  • Apply for employment or a caregiver position;
  • Submit a resume or other employment-related documents;
  • Subscribe to communications or newsletters;
  • Submit feedback or otherwise communicate with us.

The information we may collect includes:

  • Full name;
  • Mailing or residential address;
  • Telephone number;
  • Email address;
  • Date of birth, where necessary;
  • Emergency contact information;
  • Employment and professional history;
  • Education, certifications, licenses, and qualifications;
  • Information contained in resumes and applications;
  • Information necessary to coordinate services;
  • Billing and payment-related information, when applicable;
  • Information provided in communications with us; and
  • Other information you voluntarily provide.

Health and Care-Related Information

When necessary to provide, coordinate, or evaluate care services, we may collect information relating to an individual's care needs, preferences, limitations, service requirements, or other health-related information.

We handle health and care-related information in accordance with applicable laws and regulations and our internal privacy and security procedures.

Where applicable, information subject to the Health Insurance Portability and Accountability Act ("HIPAA") will be handled in accordance with applicable HIPAA requirements and any separate Notice of Privacy Practices that applies to our services.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address;
  • Browser type and version;
  • Device type;
  • Operating system;
  • Pages visited;
  • Date and time of visits;
  • Referring website;
  • General website usage information; and
  • Other technical information necessary to operate, secure, and improve our website.

We may use cookies and similar technologies to help our website function properly and understand how visitors use our website.

2. HOW WE USE YOUR INFORMATION

We may use personal information for legitimate business, operational, and service-related purposes, including to:

  • Respond to inquiries and requests;
  • Provide information about our services;
  • Evaluate and coordinate care services;
  • Communicate with clients, prospective clients, caregivers, employees, and applicants;
  • Schedule and manage services;
  • Process caregiver or employment applications;
  • Verify qualifications, credentials, licenses, and employment information where appropriate;
  • Maintain business and client records;
  • Process payments and billing when applicable;
  • Improve our services and website;
  • Monitor website performance and security;
  • Prevent fraud, misuse, or unauthorized activity;
  • Comply with applicable laws, regulations, licensing requirements, and legal obligations;
  • Protect the rights, safety, and property of Newport Caregivers and others; and
  • Perform other purposes disclosed at the time information is collected or otherwise permitted by law.

3. HOW WE SHARE PERSONAL INFORMATION

We do not sell personal information for monetary consideration.

We may disclose personal information when reasonably necessary to operate our business, provide services, or comply with legal obligations.

Depending on the circumstances, information may be shared with:

  • Authorized Newport Caregivers employees and personnel;
  • Caregivers and service providers involved in providing or coordinating services;
  • Vendors and service providers who perform business functions on our behalf;
  • Technology, hosting, communication, scheduling, payroll, billing, or administrative service providers;
  • Professional advisors, such as attorneys, accountants, or consultants;
  • Government agencies, licensing authorities, or regulatory bodies when required or permitted by law;
  • Law enforcement or other parties when required by legal process or when necessary to protect safety or prevent unlawful activity; and
  • Other parties with your authorization or as otherwise permitted or required by law.

We expect service providers who handle personal information on our behalf to use that information only for authorized purposes and to maintain appropriate safeguards.

4. CAREGIVER AND EMPLOYMENT INFORMATION

If you apply for employment or a caregiver position with Newport Caregivers, we may collect information necessary to evaluate your application and qualifications.

This may include:

  • Contact information;
  • Resume and employment history;
  • Education and training;
  • Professional licenses and certifications;
  • References;
  • Work authorization information;
  • Background screening information, where legally permitted;
  • Credentialing information;
  • Scheduling and availability information; and
  • Other information reasonably necessary for employment or credentialing purposes.

We use this information to evaluate candidates, conduct required screening and credentialing, communicate with applicants, and perform employment-related functions.

We retain applicant information in accordance with our business practices and applicable legal requirements.

5. CLIENT AND CARE INFORMATION

If you receive or request services from Newport Caregivers, we may collect information necessary to assess, coordinate, schedule, and provide appropriate services.

We may also collect information from authorized representatives, family members, healthcare professionals, referral sources, or other individuals who are authorized to provide information on behalf of a client.

Access to client information is limited to individuals who have a legitimate business or service-related need to access it and as otherwise permitted or required by law.

Where HIPAA applies, our handling of protected health information is governed by applicable HIPAA requirements and our applicable privacy practices.

6. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to:

  • Enable website functionality;
  • Remember certain preferences;
  • Understand website traffic and usage;
  • Improve website performance;
  • Detect security issues; and
  • Analyze how visitors interact with our website.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

If we use third-party analytics or advertising technologies, those providers may collect information in accordance with their own privacy policies.

7. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, applications, or services.

These third parties operate independently from Newport Caregivers and may have their own privacy policies and terms of use.

We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of any third-party website before providing personal information.

8. DATA SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

For this reason, while we work to protect your information, we cannot guarantee the absolute security of information transmitted to or stored by us.

9. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

  • Provide requested services;
  • Maintain appropriate business and client records;
  • Fulfill contractual or legal obligations;
  • Meet licensing, regulatory, and recordkeeping requirements;
  • Resolve disputes;
  • Enforce agreements; and
  • Protect our legitimate business interests.

The length of time we retain information depends on the nature of the information and the purpose for which it was collected.

When information is no longer required, we may securely delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable requirements and our policies.

10. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to certain personal information we maintain about you;
  • Request correction of inaccurate information;
  • Request deletion of certain information;
  • Request information about how your personal information is used or disclosed;
  • Withdraw consent where processing is based on consent; and
  • Exercise other rights provided under applicable privacy laws.

These rights may be subject to legal limitations and exceptions.

To make a privacy-related request, please contact us using the information provided in the "Contact Us" section below.

We may need to verify your identity before processing certain requests.

11. CHILDREN'S PRIVACY

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

We do not knowingly solicit personal information from children through our website.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review and, where appropriate, take steps to remove the information.

12. COMMUNICATIONS AND MARKETING

If you provide your contact information, we may use it to respond to your requests and provide service-related communications.

Where permitted by law, we may also send information about our services, updates, or other business communications.

You may request to stop receiving non-essential marketing communications by following the unsubscribe instructions provided in the communication or by contacting us directly.

Even if you opt out of marketing communications, we may continue sending communications necessary to provide services, manage an account, respond to requests, or fulfill legal or contractual obligations.

13. INFORMATION FROM OTHER SOURCES

We may receive information about you from third parties when legally permitted and reasonably necessary to provide or coordinate services or conduct our business.

Examples may include authorized family members, referral sources, healthcare professionals, professional references, credentialing organizations, or other authorized representatives.

We will handle information received from these sources in accordance with applicable law and our privacy practices.

14. DO-NOT-TRACK SIGNALS

Some web browsers may offer a "Do Not Track" setting.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals unless required by applicable law.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Effective Date" at the top of this Privacy Policy.

We encourage you to periodically review this page to remain informed about how we protect personal information.

16. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Newport Caregivers LLC

Email: info@newportcaregivers.com

You may contact us regarding:

  • Questions about this Privacy Policy;
  • Requests concerning your personal information;
  • Privacy-related concerns; or
  • Other privacy inquiries.

We will make reasonable efforts to respond to privacy inquiries in accordance with applicable law.

17. ACKNOWLEDGMENT

By using our website or voluntarily providing personal information to Newport Caregivers LLC, you acknowledge that you have had the opportunity to review this Privacy Policy.





Last Updated: August 29, 2026